Frequently Asked Questions
Everything you might want to know, simply answered.
Do you offer custom orders?
Yes — we love bringing personal visions to life.
Share your ideas, preferred materials, or dimensions, and we’ll craft
a piece that’s uniquely yours.
What is your return policy?
We accept returns within 30 days of delivery for unworn, unused items
in their original condition, with their label intact. Custom orders are
final sale.
How long does shipping take?
Each bag is made to order to ensure thoughtful craftsmanship.
Please allow around 5 business days for your piece to be created
before shipping. We also offer international delivery to most
countries.
How do I care for my leather bag?
Each bag comes with a care card.
Keep your piece away from moisture, condition it with leather cream
from time to time, and store it in a dust bag when not in use
— it will age beautifully over time.